Welcoming Customers Back After Freedom Day
Since the country went into lockdown in early 2020, one of the most negatively impacted industries has been the hospitality industry, with tens of thousands of hotels, pubs, and cafes closed. However, with the discovery of vaccines early this year, most COVID-19-related restrictions have been eased. Consequently, the food and beverage industry is undergoing a […]
Customer Satisfaction Myths Tripping You Up
If you own a restaurant, you’re no doubt constantly looking for ways to improve and streamline. There are many ways to do this, but persistent customer satisfaction myths could trip you up if you don’t know how and why to avoid them. Generating cash flow and satisfying your customers while holding yourself to a standard […]