5 Ways to Boost Customer Experience

Boosting Customer Experience

The dining industry is more competitive than ever. This has made it necessary for restaurants to boost customer experience to stay ahead of the competition. In addition to increasing the customer retention rate, better customer service increases revenues and customer base. In fact, research shows that 7 out of 10 consumers are willing to spend […]

Market Segmentation In The Hospitality Industry

Market Segmentation Standing Out

If you work in the hospitality industry, you must know how crucial it is to tackle your hospitality management issues. Well, one of the most vital elements of your revenue management strategy is market segmentation. In addition to expanding your hospitality business into new markets, market segmentation enlarges your consumer base and gives you better […]