Hack The Way You Think About What Your Restaurant Customer Needs

Epos blog header image talking about meeting customer needs

Did you know research shows companies that implement super customer experience are 60 percent more profitable? That’s right. One of the keys to implementing outstanding customer experience lies in knowing what your customers need. To do this you may need to shift the way you think about customer needs. Evaluating customers’ needs isn’t always as simple for a […]

8 Trends That Will Redefine the Food and Beverage Industry in 2020

food and beverage industry

  Before the COVID-19 pandemic brought the whole hospitality industry to its knees, its close partner, the food and beverage industry was also facing significant shifts and demonstrating several strong trends going through 2020. If you want to see the way forward for your business with 2020 vision, we recommend that you take these industry […]

How Consumer Behaviour is Changing in the Food And Beverage Industry?

Find out how consumer behaviour is changing in the food and beverage industry The restaurant industry continues to thrive with most people eating out about twice per week. Even so, there are a plethora of eateries to choose from so you have to do what you can to ensure your restaurant stands out from the […]