Freshen Up Your Restaurant This Year

New Year, Fresh Start

Kick-off 2022 with a new POS system for your restaurant, and you’ll be upgrading to a much-needed asset, which will not only make work more efficient than ever before but will also make your customers’ experience better. Doing this now will allow you to utilise the system for the rest of 2022. Your Point of […]

7 Hospitality Trends In 2022

Hospitality trends in 2022

The last two years have been a nightmare for the hospitality industry. Lockdowns and restrictions made it hard for most restaurants to prosper. But with 2022 here with us, there is hope that the industry will recover and bounce back. But with customers’ demands and hospitality trends changing, your business needs to stay up to […]

How Your Restaurant Can Win Over The Festive Season

Winning Over The Festive Season

The festive season is fast approaching! And there is no denying that Christmas is one of the most exciting times of the year for restaurant owners. This year, people are more ready than ever to get socially festive, with COVID-19 restrictions eased. We expect restaurants to receive bookings in full and anticipate customers to be […]

5 Ways to Boost Customer Experience

Boosting Customer Experience

The dining industry is more competitive than ever. This has made it necessary for restaurants to boost customer experience to stay ahead of the competition. In addition to increasing the customer retention rate, better customer service increases revenues and customer base. In fact, research shows that 7 out of 10 consumers are willing to spend […]

Market Segmentation In The Hospitality Industry

Market Segmentation Standing Out

If you work in the hospitality industry, you must know how crucial it is to tackle your hospitality management issues. Well, one of the most vital elements of your revenue management strategy is market segmentation. In addition to expanding your hospitality business into new markets, market segmentation enlarges your consumer base and gives you better […]

5 Top Tips To Boost Restaurant Sales

Busy Restaurant

There are many ways you can boost restaurant sales by thinking outside the box. With the rise of food delivery services, getting customers through your door can be hard. However, it’s not impossible and implementing these 5 top tips will help. 1. Increase Your Table Turnover Rate While Minimising Costs One way to boost restaurant […]

Setting Up For Success With Self-Service Kiosks

The restaurant industry is undergoing a significant shift at the moment. The number of people eating out has increased in volume. Therefore, restaurants need to rethink their strategies for success to leverage this growth in customers. One way restaurants adapt is through self-service kiosks that allow customers to order and pay without waiting in line […]

Customer Satisfaction Myths Tripping You Up

If you own a restaurant, you’re no doubt constantly looking for ways to improve and streamline. There are many ways to do this, but persistent customer satisfaction myths could trip you up if you don’t know how and why to avoid them. Generating cash flow and satisfying your customers while holding yourself to a standard […]

How Tracking Employees Improves Restaurant Efficiency

Do you own a restaurant and want to increase employee productivity in a streamlined and simplified manner, helping your employees perform multiple tasks with greater efficiency? If you’re a restaurant owner who wants to make their workforce more efficient and keep the flow of your business at a constant and consistent pace, then there are […]

Setting Up An Outdoor Dining Area That Attracts Customers

As society starts to recover and rebuild from the past year, it’s time to welcome customers back to your restaurant. We’ve all struggled to keep moving through fear, hardship, societal changes, and the threat of illness. Many people who spent the past year at home have been looking forward to returning to normal life. Learn […]