Are you looking to improve your business’ operations? Are you searching for ways to fine-tune your processes and save more time and resources?
One of the best options is to use a point of sale (POS) system. It is a tool that streamlines your management, administrative, and marketing tasks. All of these factors affect customer satisfaction.
Unfortunately, businesses in the UK are losing 37 billion GBP because of poor customer service.
But before you invest in a POS system, you need to consider some key factors. Continue reading below as we guide you in searching for the right POS system for your business.
The Key Considerations
If you have reporting problems, poor inventory management, and outdated hardware, you seriously need a new POS system. If you don’t have one yet in place, you’re missing a lot.
Scouting for the best POS system involves patience. It requires some research and due diligence. But the most important aspect is to understand some valuable factors.
Let’s take a look at some of them below:
The Setup Cost
Like any other product, you need to determine how much you will spend on the POS system’s setup. Setting up a POS system requires new software. You can still use your current hardware if it is still in good working condition.
The good thing about POS systems is that they have low running costs. This means you will enjoy more savings in the long run.
Also, you have the option to go for a cloud-based POS system. This requires no upfront setup.
Ability to Integrate
You also need to look at the POS system’s ability to integrate. You need to check if it will work with your current software or any third-party software you are looking to purchase.
Integration is one of the keys to maximizing your POS system. Integration can massively save you tons when it comes to manpower. For example, you can use your POS system to gather customer information.
The POS system can send personalized emails to customers according to the data you gathered. All of this is possible if your POS system can integrate with your marketing software.
Go for a system that also integrates with ERP software like Microsoft Dynamics Nav and SAP. Find a system that can work with Netvisor, Procountor, and other financial management software.
Usability
You also want a POS system that is user-friendly. When looking at different POS systems, check their interface. See if your staff can easily adapt to it.
Go for something simple but comes with everything you need. You don’t want to see your employees looking back and forth over the manual. You want a POS system that they can use with ease right after the initial training.
Moreover, if the POS system is easy to use, your employees will feel less pressure. This is crucial especially during the most demanding situations.
Mobile Capabilities
Another factor to consider is the system’s mobile capabilities. If you are running a business with several branches, you need to stay on top of things even if you are not physically present in all your branches.
Thus, find a POS system that comes with mobile solutions. You want a system that you can operate using your mobile phone. Go for one that comes with valuable tools.
These tools should give you access to data about your payment terminals, cash drawers, and receipt printers.
Additionally, it is wise to invest in a POS system that allows you to work offline.
Cloud-Based
In line with mobility, you need to invest in a cloud-based POS system. Studies reveal that UK businesses continue to adopt cloud-based technology. This means more companies are using cloud computing.
Cloud computing saves your company time and money. It doesn’t require servers that you need to set up in a physical location. A cloud-based POS system will keep all data in the cloud.
This means you can access information regardless of your time and location.
Furthermore, you don’t need to worry when it comes to data security. The cloud encrypts all data. On top of this, the system provider also helps keep data safe.
Additionally, we mentioned earlier that cloud-based systems do not require an upfront setup. This means more savings and less hassle on your part.
Cloud-based POS systems come with a virtual server. This server is your go-to resource for all the information that comes in. Since it is virtual, you don’t need to spend on server costs and electricity.
Reporting
One of the keys to continuously improve your business is through data analysis. You can do this more effectively if your POS system comes with reporting options.
Find a system that comes with powerful data processing capabilities. You want a system that lets you look at data with much ease. You also want a system that centralises and unifies all your reports.
This will give you a bird’s eye view of your business operations.
A good POS system must generate your sales reports whenever you want. It should also help you come up with trends analyses. The real-time reports allow you to make faster adjustments.
Furthermore, the system should help you maintain a client database. This is crucial when launching new products. This is also helpful when offering customer loyalty programs.
Tracking
Last but not least, find a EPOS system that offers solid tracking prowess. Tracking covers different areas of your business. Primarily, you want your system to track your inventory.
In the past, monitoring inventory takes so much time. It takes numerous people to count stocks. It involves close monitoring that requires several pairs of sharp eyes.
The problem further compounds if you have numerous branches to monitor.
Through a POS system, you can keep track of your items regardless of how many branches you manage. The system records every item that comes in and goes out of your warehouse. It helps you manage inventory more effectively.
Get the Best POS System, Today!
Investing in a Point of Sale system is one of the wisest decisions to consider. It streamlines your processes and keeps you on top of things with much ease.
We invite you to look into our POS system. We designed our product to help retailers, restaurant owners, and service-oriented providers maximize their time and resources.
Connect with us and tell us about your business. Let us know your requirements and let’s discuss your options. Enjoy the best POS system and start taking your business to the next level today!
