There's no doubt about it; these are surreal times for everyone around the globe, as the Coronavirus is spreading rapidly and mainly through close contact with infected individuals. The U.K. Government has now introduced some dramatic and specific measures to 'flatten the curve,' a term that refers to decreasing the rate of infection so the [...]
Restaurants are continually updating their technology to keep up with customer demand, improve their services and increase speeds in which the service is delivered. During the global pandemic of Covid-19, restaurants have adapted even further to ensure less contact with customers and their food. A Kitchen Display System (KDS) is like what you see in [...]
Did you know research shows companies that implement super customer experience are 60 percent more profitable? That's right. One of the keys to implementing outstanding customer experience lies in knowing what your customers need. To do this you may need to shift the way you think about customer needs. Evaluating customers' needs isn't always as simple for a [...]
Managing a business in 2020 means juggling many different operations, technology, and strategies. Knowing the right time to act on significant changes in your company can be the key difference-maker in turning hefty profits or stagnating in the market. But it isn't an easy skill to learn in relation to certain business situations. This is [...]
Running your own restaurant is a challenging, exhilarating, breathtaking experience. You’re always trying to find new ways to wow your customers and keep your menu fresh. But sometimes, you just don’t see the profits you need to. If your restaurant profit margin has been a little lower than you like recently, don’t lose hope. Read [...]
Are you wondering if your POS computer system is as up to date as it should be? Considering this system is so important to the functioning of your business, it's best to make sure you have a POS system you can trust. Are you wondering if it's time to upgrade to a newer POS system? [...]
Hospitality is the foundation of the hotel business. Your mission is to make guests feel comfortable, welcome, and at ease. Hotel technology is improving the customer experience. More satisfied guests mean higher profits for you. From automated check-in to artificial intelligence, new technologies in hotels are transforming the face of the hospitality industry. Keep reading [...]
Did you know that a good POS system can boost your employees' efficiency? Point Of Sale (POS) is the central hub of any retail business. It merges sales, stock, and customer management. It's the last thing a customer sees when they pay and plays a role in if they'll return. Although Point Of Sale can help [...]
With how fast the world is, it's challenging to stay up-to-date and relevant to an old POS system. The correct POS integration can make or break a company because of how much it relies on these systems functioning all the time. With online shopping exploding and new payment methods, your POS system needs to be [...]
Before the COVID-19 pandemic brought the whole hospitality industry to its knees, its close partner, the food and beverage industry was also facing significant shifts and demonstrating several strong trends going through 2020. If you want to see the way forward for your business with 2020 vision, we recommend that you take these industry trends [...]
We want to meet and get to know you. Can you remember a time when businesses were built on relationships and just getting to know people in your industry? To be honest, this is how we've built our business over the last 23 years, but we know it's not how a lot of the industry [...]
