Hospitality Staffing Crisis Explained

Staffing Shortages In Hospitality

In the post-pandemic world, food venues and other parts of the hospitality industry are failing to keep up with the demand for workers. According to the Office for National Statistics, there were 164,000 hospitality vacancies between January and March 2022. BigHospitality states that “some 30% of hospitality businesses had reported that job vacancies were harder […]

How We Help Different Hospitality Sectors

How We Help Different Hospitality Sectors

The hospitality industry has many dividing sectors, all requiring different solutions. It’s composed of varying sectors that feed, house, entertain, and transport guests. Each sector covers various fields that provide different goods and services. Although separate, these hospitality industry sectors overlap and work collaboratively to create a complete hospitality experience. This post will take you […]

Boost Customer Retention With Personalisation

Boost Customer Retention With Personalisation

For restaurants and hotels, winning the minds and hearts of potential customers is increasingly about getting inside their minds and hearts. And this is where personalisation – the ability to use what you know about a customer to provide a tailored experience – comes in! Personalisation within the hospitality industry is ever-growing. Today, customers expect […]

How The New Calorie Labelling Affects Your Business

Calorie Changes For The Hospitality Industry

Recent efforts to address the growing obesity crisis in the UK have led to government-mandated calorie labelling for menus and food labels in large businesses. This change is an important step in the effort to slow the obesity epidemic but brings with it important adjustments for businesses and patrons alike. While this approval was approved […]

The Importance of Cloud Services In The Hospitality Industry

The Importance Of Cloud Services In The Hospitality Industry

For several establishments, staying current with the latest technological innovations is challenging. Many focus on serving their guests by improving one-on-one care, which is certainly important. Still, this can be improved so much by embracing an upgrade to the cloud. By using this technology, you can improve guest satisfaction and increase revenue. Cloud computing is […]

Freshen Up Your Restaurant This Year

New Year, Fresh Start

Kick-off 2022 with a new POS system for your restaurant, and you’ll be upgrading to a much-needed asset, which will not only make work more efficient than ever before but will also make your customers’ experience better. Doing this now will allow you to utilise the system for the rest of 2022. Your Point of […]

7 Hospitality Trends In 2022

Hospitality trends in 2022

The last two years have been a nightmare for the hospitality industry. Lockdowns and restrictions made it hard for most restaurants to prosper. But with 2022 here with us, there is hope that the industry will recover and bounce back. But with customers’ demands and hospitality trends changing, your business needs to stay up to […]

Finding Your Perfect POS System

Finding The Perfect POS System

Customers are beginning to flock back to their favourite restaurants making it essential for you to find your perfect POS system. A system that’s going to make their buying journey hassle-free. This brings us to the point-of-sale (POS) system – software tools that help restaurants and retailers process sales and track inventory. This post discusses […]

5 Ways to Boost Customer Experience

Boosting Customer Experience

The dining industry is more competitive than ever. This has made it necessary for restaurants to boost customer experience to stay ahead of the competition. In addition to increasing the customer retention rate, better customer service increases revenues and customer base. In fact, research shows that 7 out of 10 consumers are willing to spend […]

Market Segmentation In The Hospitality Industry

Market Segmentation Standing Out

If you work in the hospitality industry, you must know how crucial it is to tackle your hospitality management issues. Well, one of the most vital elements of your revenue management strategy is market segmentation. In addition to expanding your hospitality business into new markets, market segmentation enlarges your consumer base and gives you better […]